Questions buyers ask us

Desert Kingdom Traders, LLC, a US company. You contract with us, you pay us, and we're the party responsible for your order. We aren't a sourcing agent making an introduction and stepping aside. Depending on the product, we either make it in our own factory in Jodhpur, which handles all our furniture, manufacture it through a partner workshop we manage, or we buy it as a finished good and sell it to you. Either way the responsible supplier is us, and there's nobody else for you to chase.

It depends on who drew it. Designs and concepts you bring stay yours, we protect them, and we'll sign an NDA before you send anything. Where the design and engineering originated with our team rather than yours, we retain the rights and may offer that product to other buyers. If you want something we developed to be exclusive to you, raise it at quoting time.

Nothing. Quotes are valid for 30 days, after which raw material costs have usually moved enough that we requote rather than hold a price we can no longer honor. Send a drawing or a gallery piece with quantities and target dimensions, and you get pricing back with the lead time and the Incoterm attached.

Yes, and we'd like you to. Tell us when you're coming and we'll build the trip around what you're making rather than around a showroom, which usually means more than one place. If you can't travel, ask for floor photos or a video walkthrough of your order in production and you'll get them.

No. Our minimums are real and set by production efficiency rather than policy, but a first order below the MOQ is usually possible with a 10–15% surcharge depending on the item, which covers setup and machine calibration. Tell us early and we'll tell you whether the numbers still leave you a margin.

We make at least two. You get yours to review and we keep one locked at the factory as the reference for the production run. Samples are charged at twice the bulk price, and the difference is credited back against your invoice when the bulk order is placed. Allow up to two weeks. Production doesn't start until you have approved a physical sample, on every order including rush ones.

Catch it before it sails. We welcome third-party inspection and will suggest reputable independent QC agencies, or walk the goods on a live video call before they're packed if flying someone out isn't proportionate to the order.

Wood and stone vary, so a repeat order won't be identical. What we hold constant is the specification: dimensions to the tolerance on the drawing, the same finish, the same construction, the same packing, and the same factory. Your approved sample stays on file as the reference for every reorder.

Yes. Most of what we make isn't in the gallery, which only shows pieces we've already built for other buyers. Send a drawing or a photo of the thing you want and we'll tell you whether it can be made, where in India it would be made, and what it costs.

Standard production is 50 to 60 days and is negotiable against your timing and how complex the product is. Anything under 40 days is a rush order and adds 5% for expedited labor and jumping the line. What we won't do is skip sample approval to hit a date, because that's the step that stops an expensive mistake reaching the container.

FOB Nhava Sheva, out of Mumbai, as standard: our price covers the goods loaded onto the vessel and your forwarder takes it from there. We also quote Ex Works at the factory, Delivered Duty Unpaid to your warehouse, and most things in between. If you have never imported before, DDU is usually the one to ask about.

No, and most first orders don't. FCL and LCL both land in a 45 to 60 day transit window; FCL usually comes in nearer 45 and LCL nearer 60, because LCL is consolidated and deconsolidated at each end. We can also manage the whole shipment door to door for a flat fee: $200 FCL, $100 LCL, $50 air freight.

30/70. A 30% deposit starts production and the remaining 70% is due on shipment from the factory.

You pay them, and they depend on the HTS code your product classifies under and the rates in force when it lands. We give you the commercial invoice, packing list, and origin documents your broker needs, and we'll tell you which HTS heading we believe your product falls under. We aren't customs brokers, so treat that as a starting point for your broker rather than a ruling.

Yes. FBA-ready means each unit is packed in its own carton, sized and labeled to Amazon's requirements, so the shipment can go from the port to a fulfillment center without being repacked. Tell us at quoting time, because it changes the carton design and the cost per unit, and it's expensive to add after the fact.

Commercial invoice, packing list, bill of lading, and certificate of origin as standard, plus fumigation and phytosanitary paperwork where the wood packing requires it. If your broker or your retailer needs something else on the file, ask before the container is booked rather than after.

Yes. We can arrange and manage the whole shipment to your door for a flat management fee: $200 for a full container, $100 for LCL, $50 for air freight. For samples and small parcels we ship on our own DHL and UPS accounts, which usually beats retail rates, and we're happy to run that comparison against your own before you book.